Due to the application of the New European Regulation to protect the privacy of customers and the correct use of their data (RGPD) as of May 25, 2018, our data protection terms change.
1.- Responsible
- Owner: EURONUTRA SL (hereinafter, “EURONUTRA”)
- CIF/DNI: B18802124
- Andalusia Technology Park.
C/ Johannes Kepler, 3 – 29590
Campanillas – Málaga – Spain
2.- Information and consent
By accepting this Privacy Policy, the User is informed and gives their free, informed, specific and unequivocal consent for their personal data to be processed by EURONUTRA.
3.- For what purpose will EURONUTRA process the user’s personal data?
The personal data provided by the User will be processed by EURONUTRA according to the following purposes:
- Carry out the provision of contracted services, maintain the contractual relationship and monitor it, as well as conduct satisfaction surveys.
- Manage, process and respond to requests, requests, incidents, complaints, claims or queries from the User.
- Manage the sending of commercial communications about products and services marketed by EURONUTRA by electronic and/or conventional means.
- Prepare a commercial profile, using own sources to offer the User products and services according to their interests.
4.- For how long will EURONUTRA process the user’s personal data?
The User’s data related to the fulfillment of the contractual relationship will be kept for this purpose during the entire time that the contract is in force and, even after, during all the time required by the applicable legislation and until the eventual responsibilities derived from the contract. Regarding the sending of commercial communications, EURONUTRA will process the User’s data, until the latter objects.
5.- What user data will EURONUTRA process?
EURONUTRA will process the following categories of User data:
- Identifying data: Name, Surname / Company name.
- Contact details: postal address, email address and telephone.
In the event that the User provides data from third parties, he declares that he has their consent and undertakes to transfer the information contained in the Privacy Policy, exempting EURONUTRA from any responsibility in this regard. However, EURONUTRA may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
6.- What is the legitimacy of the processing of user data?
The processing of User data by EURONUTRA to send commercial communications, to create profiles and to carry out satisfaction surveys is based on the legitimate interest of EURONUTRA in accordance with the provisions of the GDPR . On the other hand, the treatment of the User’s data to manage, process and monitor the purchases made by the User is the execution of the purchase contract, for which reason the provision of the data for this purpose is mandatory and would prevent its compliance. otherwise.
7.- To which recipients will the user’s data be communicated?
The User’s data may only be communicated to Public Administrations in the cases provided by Law.
8.- Commercial and promotional communications
One of the purposes for which EURONUTRA processes the personal data provided by Users is to send them commercial communications by electronic and conventional means, with information related to products, services, promotions, offers, events or news relevant to the users. Users. Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have not previously expressed their refusal to receive them. In the event that the User wishes to stop receiving commercial or promotional communications from EURONUTRA, they can request the cancellation of the service by sending an email to the following email address: customer.service@euronutra.eu .
9.- Exercise of rights
The User can send a letter to EURONUTRA for the attention of the Client – Data Protection, Parque Tecnológico de Andalucía. C/ Johannes Kepler, 3 – 29590 Campanillas – Málaga – Spain or an email to with the Reference “Data Protection”, attaching a photocopy of your identity document, at any time and free of charge, for:
- Revoke the consents granted.
- Obtain confirmation as to whether or not personal data concerning the User is being processed at EURONUTRA.
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from EURONUTRA the limitation of data processing when any of the conditions provided in the data protection regulations are met.
- Request the portability of your data.
- Claim before the Spanish Agency for Data Protection, through the following address https://www.agpd.es, when the interested party considers that EURONUTRA has violated the rights that are recognized by the applicable regulations on the protection of data.
10.- EURONUTRA security measures
will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
11.- Changes
EURONUTRA reserves the right to revise its Privacy Policy at any time it deems appropriate. For this reason, we ask you to regularly check this privacy statement to read the most recent version of the EURONUTRA Privacy Policy.
